Help Center

Upon placing your order, please allow up to 5 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER

Please allow up to 1 week for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 1-3 weeks. For International orders, please allow up to 3-4 weeks.

Our products are one of a kind and are significantly lower priced than other competitors in the Plasma Ball industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.

Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.